Privacy Policy | Salud Holistic Spa

1. Information We Collect

Salud Holistic Spa, LLC (operated by mediaXtreme LLC) collects personal information when you book appointments, use our website, or communicate with us. This includes your name, email address, phone number, and appointment history.

2. SMS/Mobile Messaging Privacy

When you provide your mobile phone number and consent to receive SMS messages from Salud Holistic Spa, we may send you:

Appointment confirmations and reminders
Follow-up care instructions after wellness treatments
Occasional promotional offers for spa services
Missed call follow-up messages

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance or contact us at (646) 540-9032.

3. Mobile Opt-In Data Sharing

Your mobile opt-in data and consent information will NOT be shared with or sold to any third parties or affiliates for marketing or promotional purposes.

We use your phone number solely for the purposes described in this policy: appointment management, care follow-ups, and service communications you have explicitly consented to receive.

4. How We Use Your Information

We use the information we collect to:

Schedule and manage your appointments
Send appointment reminders and confirmations via SMS and email
Provide follow-up care information after treatments
Send occasional promotional offers for spa services (with your consent)
Improve our services and customer experience
Communicate with you about your treatments and wellness plans

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is restricted to authorized personnel only.

6. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Opt out of SMS communications at any time by replying STOP
Get help with SMS services by replying HELP
Withdraw consent for promotional communications

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Salud Holistic Spa
2426 Eastchester Rd, Suite 213
Bronx, NY 10469
Phone: (646) 540-9032
Email: customerservice@saludholisticspa.com